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When receiving goods, attentively study the order if you agree with a complete set, and you have no claims to goods, you can pay to the courier the order, having signed the form about adoption of the order. If you receive goods in transport company attentively examine packing. Packing has no visible damages and the weight of freight corresponds to documents of a carrier accept freight at a carrier.
If the goods brought to you for any reasons did not suit you, you can refuse it, having paid by the courier 500 rubles http://www.potrebitel.net/zakon/texts/1060/1065/index.html agrees If you accepted goods in transport company and want to return its decision on expenses is accepted by negotiations.
Return of goods is made only on condition of preservation of a trade dress of packing (packing of goods was not opened).
The sum of compensation of vain work of the courier makes 500 rubles on delivery within Yekaterinburg or other cities of presence of the company (Moscow and St. Petersburg contractual prices).
The goods bought at a discount are not subject to an exchange and return.
* Excerpts from the Civil code of the Russian Federation item 3 of Art. 497 of the Civil Code of the Russian Federation
Article 497. Sale of goods on samples
1. The contract of retail purchase and sale can be signed on the basis of acquaintance of the buyer with a goods sample (its description, the catalog of goods, etc.) offered by the seller.
2. If other is not provided by the law, other legal acts or the contract, the contract of retail purchase and sale of goods on a sample is considered fulfilled from the moment of delivery of goods to the place specified in the contract and if the place of transfer of goods is not defined by the contract, from the moment of delivery of goods to the buyer at the place of residence of the citizen or the location of the legal entity.
3. The buyer before transfer of goods has the right to refuse performance of the contract of retail purchase and sale on condition of compensation to the seller of the necessary expenses incurred in connection with commission of actions for implementation of the contract.
Terms of return and exchange of goods:
Return of goods of appropriate quality.
According to the resolution of the Government of the Russian Federation from 19.01.98g. No. 55, cable production (wires, cords, cables) is not subject to return.
Paragraph 4 of this Resolution:
П.4. Textile goods (cotton, linen, silk, woolen and synthetic fabrics, goods from nonwoven fabrics like fabrics - tapes, a band, lace and others); cable production (wires, cords, cables); construction and finishing materials (linoleum, a film, carpets and others) and other goods sold on metric area.
Return of goods of inadequate quality.
If goods of inadequate quality (factory marriage, the wrong complete set) (on the basis of item 3 of Art. 497 of the Civil Code of the Russian Federation, article 21 of the Law "About Consumer Protection") you can refuse or exchange goods within 14 days, in the presence of the commodity and cash voucher. In this case return and an exchange is made at our expense.
Return of goods of appropriate quality is possible within 7 days from the moment of purchase in case the specified goods were not in the use, its trade dress, consumer properties, seals (integrity of packing), factory labels, and also the documents confirming the fact and conditions of purchase of the specified goods - cash and commodity checks are kept.
Return or exchange of goods: